Recharge your OneAdvice wallet instantly via UPI, Cards, or NetBanking to consult specialists.
Razorpay Sandbox
Developer Test Simulation
Wallet Recharge:₹100.00
GST (18%):+₹18.00
Total Payable:₹118.00
Order ID:order_...
Payment Mode:UPI / Test Cards
💡 Sandbox Mode: Active Razorpay merchant keys are not configured in your .env. You can simulate instant success or decline below to verify real wallet crediting.
💡 OneAdvice Knowledge & Help Desk
Frequently Asked Questions
Instant clarity on consultations, wallet recharges, per-minute billing, expert verification, and privacy safeguards.
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Seekers & Consultations
When you click 'Chat Now', the expert receives an immediate consultation ping. Once accepted, a private encrypted chat room opens with a live session timer. Charges are deducted per minute from your pre-funded wallet at the practitioner's stated rate.
Seekers & Consultations
Clicking 'Call Now' connects you via an encrypted WebRTC browser voice channel without revealing your personal mobile number. The call is billed per minute directly from your wallet balance.
Seekers & Consultations
If an expert is unavailable, declines, or fails to connect within 60 seconds, no charges apply. Your wallet funds remain 100% untouched and instantly available.
Wallet & Billing
You add funds to your OneAdvice wallet using UPI (Google Pay, PhonePe, Paytm), credit/debit cards, or net banking via our PCI-DSS compliant payment gateway (Razorpay). Wallet balances never expire.
Wallet & Billing
Yes! Unused, unencumbered deposited balances can be refunded to your original payment method upon request submitted to [email protected] or via the wallet dashboard within 5 to 7 banking days.
Expert Partners
Every practitioner must upload government-issued photo identity proof (Aadhaar/PAN/Passport) and professional credentials (Bar Council enrollment, Medical Council/NMC registration, ICAI member number, or verified degree certificates). Our compliance team verifies all credentials before granting the verified badge.
Expert Partners
OneAdvice operates on a transparent 80/20 model: verified experts retain 80% of gross consultation fees, while 20% covers platform hosting, secure audio streaming, payment gateway processing, and customer support. Payouts can be requested once your ledger meets the ₹500 minimum payout threshold.
Safety & Disclaimers
Yes. All chat transcripts and voice sessions are strictly confidential between you and your advisor. OneAdvice never sells personal information to third-party advertisers.
Safety & Disclaimers
No. Consultations on OneAdvice provide preliminary, informational, and second-opinion guidance. They do not constitute formal court representation or emergency medical treatment. Please review our Platform Disclaimer for full details.
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